Privacy Policy

Privacy Policy Overview

Your privacy is important to MiCare Path, and we are committed to protecting the privacy of those who use our products. So, we have developed a Privacy Policy that covers how we handle your information in connection with the MiCare Path App. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions. Our contact information can be found in the Privacy Questions section at the end of this document.

Informed Consent

By using this App, you consent to the collection, use, and sharing of your information as described below in this Privacy Policy. Changes in this policy will be posted here so you will always be aware of what information is being collected and how it is being used.

Collection and Use of Information

Personal information is data that can be used to identify or contact a single person. Certain personal information and non-personal information, as described below, may be collected from or about you through this App.

MiCare Path and its affiliate MiCare Path may share the information we collect through the App with each other and use it in ways that are consistent with this Privacy Policy.

What information do we collect?

When you download and use this App, below are examples of the categories of information (which may include some personal information) that may be collected from or about you.

When you use our devices

Your devices are connected to a cellular network operated by an independent cell phone service. Like all cell phone services, the one we use tracks the location of your devices. However, unless we receive an alert, MiCare Path does not track the location of your devices, and we do not have access to the cellular service carrier’s records of the location of the devices.

How do we use the information we collect?

MiCare Path does not sell, trade or rent personal information about its App users. MiCare Path agrees to maintain any information submitted through the MiCare Path app functionality in compliance with its legal obligations pursuant to all applicable privacy laws, including, without limitation, the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), as amended from time to time, and its implementing regulations.

The information we collect about the domain name of the server from which you are visiting is aggregated and used solely to determine the number of visitors to our Site each day, and sources of traffic.

E-mail addresses are used to respond to comments submitted through our feedback form, surveys, and other forms, when indicated. E-mail addresses provided when subscribing to e-mail bulletins are used to distribute the bulletins via e-mail to subscribers.

We also use the information we collect to improve and personalize the App. For example, we use the information to troubleshoot and protect against errors; perform data analysis and testing; conduct research and surveys; and develop new features and services.

Your information may also be used to make inferences and show you more relevant content.

Lastly, we use your information when needed to send you service notifications and respond to you when you contact us.

SMS Privacy Policy

MiCare Path is committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of the SMS Service (“Service”), which we make available to you through a third-party service provider. This Policy is incorporatedinto the Terms of Service.

By using the Service, you agree to the terms of this Policy. MiCare Path reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as posted. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.

“Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as the any Personal Information that you choose to include in messages you send through the Service.

What Personal Information is collected about you

Through the use of the Service, MiCare Path will receive the following information from our third party service provider: your mobile phone number when you send a text message to us, the text of messages that you send to other users of the Service, any user or screen name that you select in connection with the Service, as well as any comments or feedback regarding the Service that you send to us.

How MiCare Path uses Personal Information about you

We use Personal Information to (a) contact you about our Services, (b) process and respond to inquiries, (c) schedule appointments, and (d) if necessary, contact you with important announcements or messages.

Each message that you send through the Service (either to us or to other users of the Service) is stored on our servers. We retain these messages on our servers. MiCare Path utilizes servers and services owned by third parties.

Disclosure of your information

We will never rent or sell your Personal Information or phone number to other companies, third party’s or individuals for marketing purposes.

We will not rent or sell your Personal Information to other companies, third party’s or individuals, unless we have your consent. We may use or disclose such information in any of the following limited circumstances:

We may share aggregated information with others without further notice. An example of this would be the number of people who used the Service in a given month or the total number of texts sent in a given week.

Security

MiCare Path takes precautions to ensure the security of your Personal Information, including ensuring that our third party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that in using the Service, your information will travel through third party infrastructures which are not under our control (such as a third party SMS delivery platform or your carrier network).

We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.

Opting in

MiCare Path does not share or transfer SMS opt in / consent or personal phone numbers to third parties or affiliates for the purpose of SMS / Marketing

A mobile user might provide consent and opt-in by:

Opting out

MiCare Path’s third-party service provider gives you the ability to opt out of the Service for any reason. You can opt out by texting “STOP”.

We reserve the right to send you certain communications relating to the Service, such as announcements and administrative messages, without offering you the opportunity to opt-out of receiving them.

Disclosure to Third Parties

Your data may be shared with third parties including your orthopedic healthcare providers and billing companies associated with these healthcare providers.

Protection of Your Information

MiCare Path works hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data.  Despite our security measures, no method of transmitting or storing data can be completely secure.

Retention of Personal Information

We keep your account information, like your name, email address, and password, for as long as your account is in existence because we need it to operate your account.

Children

Our Apps are not intended for children under the age of 13 or equivalent minimum age in the relevant jurisdiction. If we learn that we have collected the personal information of a child under 13, we will take steps to delete the information as soon as possible.

Our Companywide Commitment to Your Privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to MiCare Path employees and strictly enforce privacy safeguards within the company.

Privacy Questions

If you have any questions or concerns about this Privacy Policy or need help exercising your privacy rights, please contact us at info@micarepath.com. Our company headquarters are located at 5900 Poplar Ave. Suite 212; Memphis. TN 38119.

MiCare Path may update this Privacy Policy from time to time. If we change the policy in a material way, notice will be provided to you in the App.